FAQs

Have Self-storage Questions?

Q?

Do I have to give notice to vacate my storage unit?

A.

No. Storage rental is completely month-to-month.

Q?

How do I calculate how much storage space to rent?

A.

Our storage experts can assist you in determining the right size. Just give us a brief description of what will be stored and we will help you determine how much space is needed.

Q?

What is self-storage?

A.

Self-storage is an affordable, efficient way for you to store your possessions in a clean and secure environment. Self-storage makes it easy to store items of all shapes and sizes in one convenient storage location where you have secure access 24 hours a day, 7 days a week.

Q?

Do I receive a lock when I rent a storage unit?

A.

To ensure you are the only one with access to your items, we require customers to supply their own locks. For your convenience, we sell locks in store.

Q?

How often can I access my storage unit?

A.

You are provided a unique security code and have secure access to your storage unit 24 hours a day, 7 days a week.

Q?

What types of security do you offer?

A.

We take great strides to protect your belongings while they are in our care. Our storage facility is monitored motion triggered closed-circuit television and customers are provided individualized computerized access card or security access code which allows us to monitor who is entering and exiting the facility.

Q?

How can I make a payment?

A.

Payment will be automatically charged to your VISA or Mastercard or through pre-authorized debit. We also accept cash, debit and Etransfer.

Instructions for completing an email transfer:
1:
Sign in to your online banking account
2:
Choose send an E-transfer
3:
Select: New Recipient
4:
Fill in amount of payment
5:
Choose account to debit
6:
Recipient Name: Pines Stor and Lok
7:
Recipient Email Address: pinestor@bellnet.ca
8:
Security Question: Tell us what unit you are paying for.
9:
Security Answer: storage
10:
Verify E-transfer
11:
Send E-transfer & You're Done!

Q?

Can I pre-pay?

A.

Yes, you can pre-pay your monthly fees in advance.

Q?

WHAT SIZE STORAGE UNITS DO YOU HAVE AND HOW MUCH DO THEY COST?

A.

We have a wide variety of unit sizes to meet your needs. Unit sizes and prices vary based on current availability.   Please Contact our facility for available sizes or click here for general pricing.